Name: Puffy CLOUD Mattress
SKU: puffy-mattress
Price: 899 CAD
Availability: InStock
Rating: 4.8 (233 reviews)

Question 1

What is the difference between Puffy mattresses?

Accepted Answer

The Puffy Cloud Mattress is our original 10" 5-layer memory foam mattress that provides you with the perfect blend of comfort and support.The Puffy Lux Mattress is our specialized 12" 6-layer mattress that adds a revolutionary new Plush Contouring Layer comfort transition foam to bring you enhanced pressure relief.The Puffy Royal Mattress is our luxury option, a 14" 7-layer mattress that features responsive full-body support with Infused Cooling + Plush Contouring Layer that keeps you consistently cool all night.

Question 2

How does your return policy work with the 365-night sleep trial?

Accepted Answer

Try your Puffy mattress for 365 nights as part of our sleep trial, sleeping on it for at least 30 nights to allow the mattress to adjust to your body. If it's not the right fit, email support@puffy.ca with your order number to get your return started and receive a full refund. We'll help you arrange a charity donation for your mattress so it gets a second life.Note: This is only applicable to purchases made on or after February 23, 2026. Customers who purchased before this date retain their original trial terms of a 101-night trial and must test the mattress for at least 14 nights before requesting a refund.For more information, read our return policy.

Question 3

How does the lifetime warranty work?

Accepted Answer

Our lifetime warranty is among the best in the industry. As long as you sleep on your Puffy, you're protected from defects in materials and workmanship by our .

Question 4

What base or foundation should a Puffy mattress have?

Accepted Answer

Use your Puffy mattress on any base, foundation, or flat surface. This includes slatted and platform bed frames, box springs, adjustable bases, and even the floor.Luxury sleep deserves a luxury foundation. Our stylish, supportive bed frames pair perfectly with your choice of Puffy mattress.

Question 5

What sets Puffy apart from other brands?

Accepted Answer

With our award-winning mattresses and exceptional customer benefits, Puffy stands out against other brands and is the ideal choice for any type of sleeper. Thanks to our  and , you can purchase your Puffy mattress risk-free. Read Puffy mattress reviews from thousands of customers to discover why they love Puffy's luxury comfort.

Question 6

How often should you change your mattress?

Accepted Answer

While the average mattress lasts between 7-8 years, a higher quality mattress such as Puffy can last for as long as 10 years. Your new Puffy mattress is a true investment in sleeping better, backed up by our 365-night sleep trial and lifetime warranty.

Question 7

Does the Puffy mattress range sleep cool?

Accepted Answer

Yes! Designed to be breathable and cooling, all Puffy mattresses are constructed with cooling-infused foams that disperse heat, manage temperature, and enhance airflow. The cooling memory foam in our mattresses is perfect for hot sleepers or anyone who experiences changing body temperatures at night.

Question 8

Are the foams in the mattress CertiPUR-US® certified?

Accepted Answer

Yes. All Puffy mattress foams are CertiPUR-US® certified and independently tested for quality. CertiPUR-US® approved foams give consumers peace of mind that they are made without ozone depleters, PBDEs, TDCPP or TCEP flame retardants, mercury, lead, and other heavy metals, formaldehyde, and phthalates. Puffy mattress foams also have low VOC (Volatile Organic Compound) emissions for indoor air quality.

Question 9

What are the dimensions and weight of the Puffy mattresses?

Accepted Answer

Our mattresses are available in every standard Canadian mattress size. All Puffy mattresses are shipped to your door in a box measuring 18"W x 18"L x 46"H. Find more information about the dimensions and weights of all Puffy mattresses here.

Question 10

What is the weight capacity of the Puffy mattresses?

Accepted Answer

Puffy mattresses are designed with all sleepers in mind. We generally recommend that our twin, twin XL, and full size mattresses can accommodate 350 lbs. Larger mattress sizes, such as the queen, king, and California king, can easily hold 350 lbs on each side.

Question 11

Where are Puffy mattresses made?

Accepted Answer

All Puffy mattresses are designed and made with pride in Canada. So you can rest easily knowing you're sleeping on a mattress made with the highest quality materials and craftsmanship.

Question 12

When can I expect my Puffy mattress?

Accepted Answer

Your order takes 1 - 2 business days to be dispatched. You can view the estimated delivery dates during checkout and on each dedicated product page. Shipping is fast and free within Canada.

Question 13

How much does it cost to ship?

Accepted Answer

Shipping with Puffy is completely free throughout Canada. It is also fast, dispatching in 1 - 2 days.

Question 14

How do you clean a Puffy mattress?

Accepted Answer

The Puffy Cloud Mattress has been designed with easy cleaning and maintenance in mind. Spot clean with cold water and mild detergent, or remove the zippable cover to machine wash at home.

Question 15

Does Puffy have retail stores?

Accepted Answer

Puffy sells exclusively online in Canada to provide customers the most convenient and beneficial experience. As well as dispatching your purchase within 1 - 2 business days, we offer a risk-free, 365-night sleep trial so that you can try any Puffy product in the comfort of your own home and return it easily for a full refund.

Puffy Cloud

Puffy CLOUD Mattress

Cradling support with 2" Cloud Comfort Foam

Helps reduce pressure on shoulders, hips, and lower back without sinkage

Need
help ordering? Call now.

Puffy CLOUD Mattress

Cradling support with 2" Cloud Comfort Foam

Helps reduce pressure on shoulders, hips, and lower back without sinkage

Need help ordering? Call now.

Need
help ordering? Call now.