Best-in-Class Support for Puffy Sleepers
7 Days a Week

BUSINESS HOURS
5:00 a.m. - 8:00 p.m. PST Monday - Friday8:00 a.m. - 5:00 p.m. PST Saturday - Sunday
Our expert team responds quickly,
weekdays and weekends.

Made in
Canada

Free Shipping
in 1 - 2 Days

101-Night
Sleep Trial

Lifetime
Warranty

There Are Many Ways To Reach Us
Enjoy expert assistance via email, call, message, or chat.
Speak 1-on-1 with a specialist.
Call
+1 (800) 889-8712
Have questions? Let's chat.
Send us an
email.
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Our best-in-class support team is ready to assist with any questions about your sleep journey.
“Great Customer Support.
Great Brand. Great Bed.”
We couldn’t have said it better ourselves.

Nick

Verified
“Phenomenal customer support. Maybe the best of any company I’ve ever dealt with. Couldn’t recommend their product and company more… Puffy shows that there are a few good ones still out there.”

Al B.

Verified
“Puffy mattress has got to have some of the best customer support I've gotten in a LONG while. Their mattress is great. If you have any doubts, just give it a try and take them up on their 101-night sleep trial offer if you don't like it for a super easy return.”

Linda

Verified
“I have to give PUFFY'S CUSTOMER SUPPORT
's. They respond immediately… & I can't get over how SIMPLE the whole shopping/ordering process was…”
READ MORE REVIEWS

Looking for unbiased customer feedback? Reddit users openly discuss Puffy Mattress experiences, from couples with back pain concerns asking "is it worth the hype?" to budget-conscious shoppers comparing value with competing brands and long-term owners sharing their perspectives.

Questions?
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Official Puffy™ Canada Customer Service 7 Days a Week