365-Night
Sleep Trial
Best-in-Class Support for Puffy Sleepers
7 Days a Week
Business Hours
5:00 a.m. - 8:00 p.m. PST Monday - Friday8:00 a.m. - 5:00 p.m. PST Saturday - Sunday
Our expert team responds quickly,
weekdays and weekends.
weekdays and weekends.
There Are Many Ways To Reach Us
Enjoy expert assistance via email, call, message, or chat.
Speak 1-on-1 with a specialist.
Call
+1 (800) 889-8712Have questions? Let's chat.
Send us an
email.
email.
Email
Send Our Product Experts a Message
Our best-in-class support team is ready to assist with any questions about your sleep journey.
“Great Customer Support.
Great Brand. Great Bed.”
We couldn’t have said it better ourselves.
Stephanie Rollie, (USA)
Verified
Everything from ease of ordering, to customer service member who did a follow-up, and the emailed order tracking number was very professional. We are happy with both the service and this amazing bed we've been sleeping on for the past week.
Zack McNeill, (USA)
Verified
This Puffy site was easy to use and navigate through. The customer service is very quick and knew what they were talking about, this is great because when you are buying something you have to spend 7-8 hours on you wanna know all the right information about it.
Mariana, (USA)
Verified
This is the best mattress ever. We will recommend this mattress to anyone. No more back pain. If you need to return a item it's hassle free. I was not a beliver of the greatest mattress now we are. Greatest purshes. Greatest service. Thank you.
Looking for unbiased customer feedback? Reddit users openly discuss Puffy Mattress experiences, from couples with back pain concerns asking "is it worth the hype?" to budget-conscious shoppers comparing value with competing brands and long-term owners sharing their perspectives.