Best-in-class support for Puffy sleepers.
7 days a week.

BUSINESS HOURS
5:00 a.m. - 8:00 p.m. PST Monday - Friday8:00 a.m. - 5:00 p.m. PST Saturday - Sunday
Our expert team responds quickly,
weekdays and weekends.

Made in Canada.

101-night sleep trial.

Free shipping. In 1 - 2 days.

Warranty. For life.

There are many ways to reach us.
Enjoy expert assistance via email, call, message, or chat.
Speak 1-on-1 with a specialist.
Call
+1 (800) 889-8712
Have questions? Let's chat.
Send us an
email.
Email
Send our product experts a message.
Our best-in-class support team is ready to assist with any questions about your sleep journey.
“Great customer support.
Great brand. Great bed.”
We couldn’t have said it better ourselves.
“Phenomenal customer support. Maybe the best of any company I’ve ever dealt with. Couldn’t recommend their product and company more… Puffy shows that there are a few good ones still out there.”
Nick
Verified
“Puffy mattress has got to have some of the best customer support I've gotten in a LONG while. Their mattress is great. If you have any doubts, just give it a try and take them up on their 101-night sleep trial offer if you don't like it for a super easy return.”
Al B.
Verified
“I have to give PUFFY'S CUSTOMER SUPPORT
's. They respond immediately… & I can't get over how SIMPLE the whole shopping/ordering process was…”
Linda
Verified
Questions?
We’ve got answers.