Name: Puffy LUX Mattress
SKU: puffy-lux-mattress
Availability: InStock
Rating: 5 (8 reviews)

Question 1

What is the difference between Puffy mattresses?

Accepted Answer

The Puffy Cloud Mattress is a 5-layer memory foam mattress with a 10" profile and medium-firm feel.The Puffy Lux Mattress (our bestseller) features a 6-layer memory foam design, a 12" profile, and a luxurious medium-plush feel. The exclusive Plush Dual Cloud Foam layer adapts to the body for enhanced pressure relief.The Puffy Royal Mattress is a 7-layer memory foam mattress with a 14" profile and a plush feel. Ultra-supportive and cooling, our most luxurious mattress regulates temperature and adapts to your body as you move.

Question 2

How does your return policy work with the 101-night sleep trial?

Accepted Answer

You can try any Puffy mattress for 101 nights to ensure you've found your perfect sleep fit. Sleep on your Puffy for at least 2 weeks to allow the mattress to adjust to your body. If it's not quite right, email support@puffy.ca with your order number to get your return started and receive a full refund. We'll help you arrange a charity donation of your mattress, too, so it gets a second life.For more information, read our return policy.

Question 3

How does the lifetime warranty work?

Accepted Answer

As long as you sleep on your Puffy, you're protected from defects in materials and workmanship by our lifetime coverage. It's as simple as that.

Question 4

What base or foundation should a Puffy mattress have?

Accepted Answer

Use your Puffy mattress on any base, foundation, or flat surface. This includes slatted and platform bed frames, box springs, adjustable bases, and even the floor.Luxury sleep deserves a luxury foundation. Our stylish, supportive bed frames pair perfectly with any Puffy mattress.

Question 5

What sets Puffy apart from other brands?

Accepted Answer

Puffy stands out against other brands with its award-winning mattresses, exceptional customer service and feedback, and versatile mattress designs that work for every type of sleeper. A Puffy mattress is also completely risk-free thanks to our 101-night sleep trial and lifetime warranty. Read Puffy mattress reviews from thousands of customers to discover why they love Puffy's luxury comfort.

Question 6

How often should you change your mattress?

Accepted Answer

While the average mattress lasts between 7-8 years, a higher quality mattress such as Puffy can last for as long as 10 years. A high-quality Puffy mattress is an investment in your sleep health and includes a 101-night sleep trial and lifetime warranty.

Question 7

Does the Puffy mattress range sleep cool?

Accepted Answer

Puffy mattresses are constructed with cooling-infused foams that disperse heat, manage temperature, and enhance airflow. The temperature-regulating properties of our mattress range are perfect for hot or cold sleepers or anyone who experiences fluctuating temperatures at night.

Question 8

Are the foams in the mattress CertiPUR-US® certified?

Accepted Answer

Yes. Enjoy peace of mind knowing all Puffy mattress foams are CertiPUR-US® certified and independently tested for quality. CertiPUR-US® approved foams are made without ozone depleters, PBDEs, TDCPP or TCEP flame retardants, mercury, lead, and other heavy metals, formaldehyde, and phthalates. Puffy mattress foams also have low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million).

Question 9

What are the dimensions and weight of the Puffy mattresses?

Accepted Answer

Our mattresses are available in every standard Canadian mattress size. All Puffy mattresses arrive at your door in a shipping box measuring 18"W x 18"L x 45"H. For more information about the size and weight of our mattresses, please see our shipping dimensions and weight page.

Question 10

What is the weight capacity of the Puffy mattresses?

Accepted Answer

Puffy mattresses are designed with all sleepers in mind. We generally recommend that our twin, twin XL, and full size mattresses can accommodate 350 lbs. Larger mattress sizes, such as the queen, king, and California king, can easily hold 350 lbs on each side.

Question 11

Where are Puffy mattresses made?

Accepted Answer

All Puffy mattresses are designed and made with pride in Canada. So you can rest easily knowing you're sleeping on a mattress made with the highest quality materials and craftsmanship.

Question 12

When can I expect my Puffy mattress?

Accepted Answer

Shipping is fast and free within Canada: your order only takes 1 - 2 business days to be dispatched. You can view the estimated delivery dates during checkout and on each dedicated product page.

Question 13

How much does it cost to ship?

Accepted Answer

Shipping with Puffy is completely free throughout Canada.

Question 14

How do you clean a Puffy mattress?

Accepted Answer

The Puffy Lux Mattress has been designed with easy cleaning and maintenance in mind. You can unzip the removable cover to machine wash it or also spot clean it with cold water and mild detergent.

Question 15

Does Puffy have retail stores?

Accepted Answer

Puffy sells exclusively online in Canada, and we've found this to be the most convenient and beneficial purchase method for our customers. As well as dispatching your purchase within 1 - 2 business days, we offer a risk-free, 101-night sleep trial so that you can try any Puffy product in the comfort of your own home and return it easily for a full refund.

Puffy LUX Mattress

Puffy LUX Mattress

Need help ordering? Call now.

Need
help ordering? Call now.