Verified Customer Reviews

Best purchase ever for my teenage son. After a long evening of playing sports after school,he says he loves coming home to sleep on his marshmellow. I love hearing him tell others how cool his bed is and how comfortable he sleeps every night. If he is happy, I'm even more happy!

So sturdy and easy to put together! Such great quality! Really happy with our decision to buy this brand!

I never thought I would get another mattress, until I heard about puffy mattress. I always used tempur-pedic and was happy with it, until my husband told me about puffy. I have to say I had my doubts, but I was wrong. I love my puffy mattress, I being sleeping on it and love it! I will never go back to temper-pedic. I
highly recommend it 😁 with my temper-pedic I needed a topper, not with my puffy mattress.
I also thought I was going to wait forever for the mattress and next thing we knew, in short time it was at our front door. We are very happy with our purchase.

This is the best mattress I've ever owned, hands down. If you have back issues and are a side or stomach sleeper, this is truly the best mattress for you. At first I thought it woukd be too soft...but NO!!! it's perfect 🥰
And the bamboo sheets, we'll they are just awesome. Thank you PUFFY for a great night's sleep!

My husband and I have had our mattress for 3 years. We loved it so much I got one for my mom a year later. Then we bought one for our daughter when she graduated college and now we just bought one for our son who moved into a house and needed a bed. It is absolutely THE most comfortable bed I have ever slep on. I look forward to bed each night and truly hate to travel and not sleep on it. My mom and kids love theirs too!!!

We got this for our German Shepard and she absolutely loves it! The cover comes off easily to throw in the wash but the problem is that it’s a WHITE cover. It never looks clean. Would love to purchase a replacement cover

After years of being dissatisfied with conventional store-bought mattresses, we decided to take the plunge into the bed-in-a-box space. This was not an impulse purchase, I took weeks to do thorough research and read dozens of reviews from multiple sites. True, the Puffy Royale is a premium expensive item, but I wanted the best, and we are not disappointed! It's hard to believe there are no springs because it is very supportive in all sleeping positions (back, side, and stomach), yet has a soft contouring feeling. Frankly, it is difficult to stay awake very long, it is that comfortable, we don't want to get out of bed in the morning! My wife is very happy, her back pain has all but disappeared. I would also like to mention that the Puffy pillows that come with the package are very comfortable as well, and have replaced whatever it was we were using before. Worth every penny and we highly recommend it.

We have had this bed and pillow for 2 months and it is a GAME CHANGER- my husband and I love it

I’ve been a Puffy owner since the fall of 2020 with my first mattered. My collection is growing, I now have three king mattresses and eight pillows and an array of bed sheets. I’m sold on Puffy and you will be too!

Quick shipping, the hardest part was getting the mattress on the bed, after cutting the plastic, the mattress did the rest. Just like magic watching it fill out. Could use some handles on the sides to make it easier to move the mattress. Very comfortable.

This mattress is amazing! It’s soft but gives you the support you need. I slept like a baby! I was so skeptical of buying a mattress online but I’m so glad I did. I’m in love with it! See my video review.

We were hesitant to purchase a "box" mattress but did a lot of research and found the Puffy brand to have good reviews. We also really liked their return policies. We upgraded from a Queen to a King size bed because our two tiny dogs somehow take up more space on the bed than a large human does. Our first night on the Puffy mattress was magical! Plenty of space, just the right amount of firmness, and no more achy back the next morning. It's been three months and we're all still loving the mattress. We also recieved a free set of sheets and two pillows with our mattress purchase. I'm a sheet snob and these are some of the best I've ever slept on. Silky without sliding around too much, cool, comfortable, and stylish. Thanks Puffy!

Mattress not quite soft enough, but nearly there? You’ll be wanting one of these toppers. Absolutely perfect fit, works well either under or atop fitted bedding. And luxuriously soft. A wonderful addition to a bed for an even more comfortable sleep.

It is amazing how supportive this extremely soft 2.5" topper is. I weigh 175lbs and a side sleeper. I was able to sleep on my right side for the first time in a long time. Just enough softness to relieve the pressure points before the support is introduced. Really made a difference in my sleep quality. I highly recommend to anyone searching for a topper.

Great customer service, great quality products, 101 day trial on all Puffy Products.

Since I received my puffy and adjustable base, I have been sleeping much better. It helps relieve my back pains and sciatica.
I am happy with my purchase.

I love this mattress,had a waterbed before it so it had to be great to beat it.

My 3 fur babies absolutely love their new bed.. it’s very well made and so comfy (I tested it out myself)! It was easy to assemble and the cover is washable. I lay a small quilt overtop and it fits perfectly in my living room.

We’ve traded up all our mattresses to puffy and recommended them to friends. Plus the sheets are so cool and soft and I can’t sleep without their pillows anymore!

This is our second Puffy mattress. The first one is at our vacation home. They are incredibly comfortable.

Puffy Lux Mattress

I want to start by saying we have had all different types of sheets over the years always looking for sheets that are cool and soft to sleep in as well as washing well, often finding they shrunk or wrinkled out of the dryer or slipped all over the bed.
We have now got the answers to our search, puffy sheets. They are wonderful. They fulfill all of our wishes. soft luxurious, wrinkle, free cooling just perfect which is why we ordered a second set in arctic white and we could not be happier thank you puffy

It's only been a couple of weeks since we have had our mattress, but it has been a great investment so far. The dogs seems to love it as well. It sleeps nice and cool which is very important in this crazy record-breaking AZ heat we have been having

Pros:
-soft enough for light-weight sleeper without special needs
-comes with essential accessories (sheets, protector, and pillows)
-fiberglass-free cover
-cute cloud stitching

Cons:
-may not be soft/contouring enough for sleepers sensitive to pressure build-up
-description of accessories not quite accurate
-may be too warm for very hot sleepers

The Puffy Cloud mattress is a reasonably soft mattress without a "stuck-in-bed" feel. As a light-weight side/combo sleeper, I was initially drawn to Puffy as it's beds are softer and would therefore be better suited for me. I was able to try the Lux and Royal at a Sleepare, but wanted to give the Puffy Cloud a try as I was purchasing only a full: I am continuing to rent a studio apartment while I go to grad school and I didn't want to spend too much on a mattress that I may only have for a few years. I have been sleeping on this mattress for two weeks now; it was delivered on time, nothing was missing, my arthritic 16 year-old cat took to it immediately, and it was ready for sleeping on the first night.

Since I weigh only 125 lbs, the Royal would be a dream bed for me, while the Lux and Cloud are more "practical" purchases. The Cloud still has enough give that I can sleep on my side comfortably. A "medium" bed is about the firmest mattress I can comfortably sleep on, and the Cloud is a medium with a touch of fluffy softness. The Lux and Royal were, however, more contouring. If you're lightweight and very sensitive to pressure build-up while on your side (as in you can't ever get comfortable), the Lux or Royal would probably be better options. If you're at least average weight and don't like "plush" but appreciate some softness, the Cloud should work for you. If you want a true "firm" bed, Puffy is entirely the wrong choice.

Online reviews warned that the Cloud may be too soft for even light-weight stomach sleepers like myself, but I don't find that the case at all. I do not experience any forward sagging of my hips; I actually feel quite supported. Back sleeping is also very comfortable. I will note that on the Lux model there was much greater contouring of my lumbar, with the mattress giving for my butt but also still supporting my lower spine.

The inclusion of the accessories is a nice bonus, especially if you're in need of these items, as they are essentials of good quality. My favorite of the bundle are the sheets. They meet the definition of "luxury," as they are soft, silky, and cooling. They are a little heavier in weight than standard cotton sheets. If you're someone that likes sleeping under the weight of a blanket, these sheets will mimic that without overheating. The top sheet is also super long, so no worries about it becoming untucked at the foot of the bed. The light grey is also better than white as a neutral color because it won't as readily show stains or dinginess.

The protector and pillows could use some clarification in their description. I would not call the protector truly "cooling," as I did not notice a cooling effect from it versus without it. I have a true cooling mattress protector from Brooklyn Bedding; it is cool to the touch and has a notable cooling effect (it was also very expensive). The Puffy protector does not produce this same effect; it is temperature neutral. It is "breathable," which is still a good thing because it doesn't add heat. The knit is also very soft and it's noticeable through the bottom sheet while lying on it. It is also genuinely waterproof: when I washed it, it became turned inside-out for the spin cycle and none of the water was wrung out. Plus, it has the cute cloud stitching. In sum, it will adequately protect the mattress while making it a touch softer without any weird crinkling noise or making it hotter.

My order stated the pillows as part of my package were to be the white with the cute cloud stitching. The ones I received are grey with no cute cloud stitching. I was/am a little disappointed by that. They were, however, packaged compressed inside the rolled-up mattress, so it would've been impossible to know what color the pillows were before shipping without unrolling the mattress first. The grey does have a gusset, which is good if you're using these as your primary pillows for sleeping on as it helps them maintain a more supportive shape (I am currently using them as shams). The cover is also still a very soft, breathable knit. They are also overfilled with the removable filling, so they can be adjusted to your preference (and will also fully fill out a sham).

If this mattress holds up for the next few years, a Lux or Royal will likely be my next bed when I'm finally done with school and buy a home later on. In the meantime, the Cloud will work for me and my aging cat in our rented studio apartment as a comfy bed that also doubles as our couch.

13 days ago we received our new mattress. A few days ago, I noticed my back wasn't hurting like it usually does after going to the store. And my gracious!! It still feels great! I have been sleeping a very deep sleep and not waking up to turn over because something hurts. I am very thankful for your wonderful product.

If I weren't such a difficult sleeper, this mattress would've been perfect. However, I am predominantly a side sleeper, and thus this mattress is still too firm for me. I have tried it for more than the recommended minimum 30 nights. I need something my shoulders, hips, and so on will really sink into. This mattress isn't quite it. So I will likely be upgrading to the Royal instead.